Privacy Policy
Last updated: 1 August 2026
1. Introduction
Arise Property Care Pty Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, store and disclose personal information.
2. Information we collect
We may collect the following information when you use our website or services:
- Name, email address, phone number and postal address
- Property details relevant to a quote or booking (property type, size, service required)
- Payment information processed by our third-party payment providers
- Website usage data collected via cookies and analytics tools
3. How we use your information
We use personal information to:
- Provide quotes and deliver cleaning services you request
- Communicate with you about bookings, invoices and enquiries
- Improve our website, services and customer experience
- Comply with legal and regulatory obligations
4. Disclosure of information
We do not sell your personal information. We may share information with trusted service providers who assist us in operating our business (such as scheduling, payment processing and email delivery), each bound by confidentiality obligations, or where required by law.
5. Data security
We take reasonable technical and organisational steps to protect your personal information from misuse, loss and unauthorised access. However, no method of transmission over the internet is completely secure.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. You may also opt out of marketing communications at any time.
7. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse site usage. You can control cookies through your browser settings.
8. Contact us
If you have questions about this policy or how we handle your personal information, contact us at info@ariseproperty.com.au or 0469 864 885.